Staying Safe

Prepare for those events when your crystal ball has a crack in it. Having a back-up plan to the plan will only let you sit back and enjoy the ride.

Protection for you and your family.

The only thing certain about insurance is how confusing it can be. Excite Credit Union is all about keeping the rates low and the slang to a minimum. So you know when we talk insurance, we keep it cool. Let’s chat to find the best coverage for you, your family, and your future. Step up to better protection today.

Scroll down to see more information about Debt Protection Plus, Guaranteed Asset Protection and Mechaniacal Repair Coverage.


Does your family have a safety net if the unexpected hits?

Help protect your family against the unexpected.

Recently, we’ve experienced just how quickly life can change. We want to remind you that Excite Credit Union offers Debt Protection Plus – a solution to help you proactively safeguard what matters most. In the event of sickness, injury, loss of life, or involuntary unemployment, Debt Protection Plus can help you maintain your standard of living during uncertain times by protecting your finances.

Debt Protection Plus:

  • Is a recommended, but completely optional loan product.
  • Helps you stay out of debt when something unexpected occurs, like a job loss, illness or injury.
  • On Consumer loans: pays up to 24 months of minimum payments and a maximum of $24,000, or
  • On Credit Cards: Pays up to 24 months of payments at a minimum of $200 per month and a maximum of $24,000 Visa® credit cards.
  • Home Equity Loans: pays up to 12 months of minimum payments and a maximum of $12,000

Please note: Home Equity protection can only be added at the time the loan is established.  Debt Protection Plus added now will not cover current unemployment due to COVID-19, even after the 90-day waiting period.

If you are interested in adding Debt Protection Plus to your loan or Visa product or discussing your options in more detail, contact us today at 800.232.8669. We’re here to help.

Need to file a claim?


‚ÄčIf you prefer, call 1.800.621.6323 and a CUNA Mutual Group Claims Specialist will guide you through the process.

Debt Protection FAQs

For Consumer Loans & Credit Cards:

  • Option 1 | 0.449/$100 of balance
    • LifePlus
    • Sickness & Injury (Disability)
    • Involuntary Unemployment
  • Option 2 | 0.349/$100 of balance
    • LifePlus
    • Sickness & Injury (Disability)
  • Option 3 | 0.149/$100 of balance
    • LifePlus

For Home Equity Loans:

  • Option 1 | 0.349/$100 of balance
    • LifePlus
    • Sickness & Injury (Disability)
    • Involuntary Unemployment
  • Option 2 | 0.299/$100 of balance
    • LifePlus
    • Sickness & Injury (Disability)
  • Option 3 | 0.149/$100 of balance
    • LifePlus

You must be working 25 hours or more per week for Options 1 & 2. Option 3 does not require employment.

You are free to change or cancel coverage at any time.

Consumer loans, Visa® credit cards and HELOC.  Business and mortgage loans are not eligible.

You must have coverage for at least 90 days prior to the date of loss to file an Involuntary Unemployment or LifePlus claim. Coverage is effective immediately for Disability and Loss of Life claims, excluding cases resulting from a pre-existing condition

  • In addition to protecting for loss of life, LifePlus will cancel the balance for eligible events related to: terminal illness and accidental dismemberment. 
  • In addition to protecting for loss of life, LifePlus will cancel payments for eligible events related to: hospitalization, family medical leave and loss of life of a non-protected dependent.


Essential financial protection on your vehicle loan that helps you drive with confidence. 

Don’t let a total loss become a financial loss, learn more about GAP Plus with Deductible Assistance.

If your vehicle is deemed a total loss due to an accident or theft, you may wind up owing more on your loan than your auto insurance will cover. GAP Plus with Deductible Assistance may reduce or even eliminate that shortfall in the event your vehicle is deemed a total loss and may help reduce your next loan at the credit union, making it easier to get the replacement vehicle you’ll need. Also, if auto repairs cost more than your deductible, the deductible amount is applied to your loan, reducing what you owe. 

Here are some major benefits of GAP:

  • 90 Day Free look period
  • Deductible Assistance
    • This includes a primary insurance deductible maximum per occurrence of $1,000 and includes single-vehicle protection. Maximum number of occurrences is no more than 2 in a 12 month period.
  • Maximum Loan-to-Value: 130%
  • GAP Plus benefit
    • $1,000 is waived from the loan when the replacement vehicle is financed by our credit union within 120 days after member’s primary insurance company issues a settlement check. 
  • Skipped Payments
    • Protection includes up to 15 skipped payments during the term of the financial agreement. Example of this would be skipped payments that are authorized by your credit union (skip a pay).


Contact Us

Guaranteed Asset Protection FAQs

GAP helps when the unexpected happens and your car is totaled or stolen. Your car's insurance company will pay the value of the vehicle at the time of loss, but that could be less than what you owe on your loan. GAP coverage steps in to pay off this "gap" in most cases.

GAP can be purchased at any time during the loan and can be cancelled with a full refund within the first 90 days.

Motor vehicles (private passenger cars, vans and light trucks), powersports (motorcycles, ATVs, snowmobiles, personal watercraft), recreational vehicles (RVs) and watercraft (boats).

There are many factors to consider before purchasing GAP for your vehicle, including how much equity you have in it and how much wear and tear you plan to put on your vehicle. Larger down payments increase the equity in your vehicle and decrease your loan-to-value (LTV) ratio. If you have a loan to value ratio of 80% or more, then you should consider purchasing GAP on your vehicle loan so you are protected from the unexpected.

GAP will not pay for late fees, interest, credit protection, service contracts that could be cancelled and returned to the loan balance or remaining balances due to over-financed loans.


Powered by ForeverCar

Life gets disrupted when your car breaks down. At best, it's an inconvenience that keeps you from what you want to be doing. At worst, you might have to drain your savings or even lose your car. That’s why we're offering mechanical repair coverage, powered by ForeverCar, for our members at a special member rate. Plus, you can complete the entire process from getting a quote to paying with a credit card through ForeverCar.

Minimize the disruption of car repairs and get back to what really matters with ForeverCar mechanical repair coverage. Get a quote or call ForeverCar at 866.497.2501.

Step up to Membership

Getting a membership with us isn't a transaction - it's a friendship, a partnership, a neighborhood-wide collab, a life-long pursuit of better, for you, me, us, them, and everyone else we hang out with in life.