Call for a quick chat 800.232.8669
NOTICE: In our switch to a new payment processing center, some mail in loan payments and deposits have been delayed. We are aware of the situation and apologize for the delay. Any late fees will be refunded immediately.
Please make a note of our new payment processing center for any mailed in deposits and loan payments such as home, vehicle, personal, and student loans, except VISA credit card payments:
New Deposit and Loan Payment Processing Mailing Address:
Excite Credit Union
PO Box 51099
Livonia, MI 48151
For VISA credit card payment, please continue your payments to:
For California Members:
PO BOX 60510
City of Industry, CA 91716-0510
For North Carolina Members:
PO BOX 71050
Charlotte, NC 82872-1050
If you need to make a loan payment, let us help you set up an automatic transfer from your account. Visit our Forms page and complete the Automatic Loan Payment Set-up Form and you'll never have to worry about missing a payment again.
Just say "hi" or let us help you with something big
The topic might be something simple, like how to apply for an auto loan or open a Money Market account. Or it can be a little more complicated, perhaps involving the use of our mobile app or resolving a problem with your monthly statement. No matter what's on your mind, we're all ears and totally ready to help out. Just fill out the brief form below and we'll be in touch ASAP.
Lost or stolen card?
The one thing you shouldn't have to wait one extra second to do is to report a lost or stolen debit or credit card.
- If your Excite Credit Union Visa debit card goes missing, please call 888.241.2510.
- If your Visa credit card is missing, call 866.820.3095.
Payment Processing Mailing Address: PO Box 51099, Livonia, MI 48151
Deliveries in CA: 265 Curtner Ave., San Jose, CA 95125
Deliveries in NC: 237 Racine Dr., Wilmington, NC 28403