Online Banking Login

Existing Members: Open additional products by logging in to Online Banking

Holiday Hours :

Our offices will be closed on Monday, January 20 in observance of Martin Luther King Jr. Day.




Here are some forms that will help you accomplish what you need

Digital Forms:

  1. Account Update Request

    Has your contact information changed?  This form can be used to inform us of address and/or phone number changes.  You can also make these changes to your account directly through Online Banking.
  2. Skip-A-Payment

    Need a little extra cash?  Complete this form to skip your next eligible loan payment.
  3. Automatic Loan Payment Set-Up

    Do you make your loan payments from another financial institution?  Save yourself some time by using this form to set up an automatic payment.

Physical PDF Forms:

  1. Courtesy Coverage Overdraft Protection

    Don’t be embarrassed by a declined transaction.  Fill out this form if you would like us to authorize and pay overdrafts on ATM and everyday debit card transactions.

  2. Stop Payment Order

    Use this form to request a stop payment on a check you’ve written or an ACH debit you’ve authorized.  Once completed and signed, you can fax it to us at 408-979-2483 or attach to a secure email in Online Banking.

  3. Direct Deposit

    Avoid standing in line and get earlier access to your payroll.  Complete this form and submit to your payroll department to have your paycheck directly deposited to your Excite account.
  4. Online Banking Cross Account Request

    Need to make transfers to other Excite accounts?  Once completed and signed, you can fax this form to us at 408-979-2483 or attach to a secure email in online banking.
  5. Wire Transfer

    Fill out this form if you wish to complete a wire transfer.  Since wire transfer requests require an original signature, once completed this form can be mailed to us at PO Box 18460, San Jose, CA  95158-9985 or dropped off at one of our Financial Centers.
  6. Fraudulent Debit Card Charge

    Complete this transaction listing if you have fraudulent debit card charges.
  7. Disputed Transaction Forms

    1. Merchandise / Services Not Received
    2. Cancelled or Returned Merchandise/Service
    3. Merchandise Not As Described or Defective
    4. Processing Errors
  8. Travel Notice

    Fill out this form if you are traveling out of the area. Let us know where and when you’re traveling, as well as the Excite Credit Union cards you’ll be taking with you. It helps us avoid interpreting any unusual activity as potential fraud.