ATM/Debit Card

Everybody needs an ATM/Debit card.

Our Visa® Debit Card is faster than writing checks and safer than carrying cash. Our Visa® Debit Card gives you:

  •  Acceptance at over 15 million merchants worldwide
  •  Access to more than 30,000 surcharge-free ATMs nationwide
  •  No annual fee

Alliance members: To apply for a Visa® ATM/Debit Card call our Service Center at 800.232.8669 or visit an your local financial center.

Debit Card Activation and PIN Change: Call from your primary phone to activate your Alliance EMV Chip Debit Card or change your PIN anytime by calling 866-762-0558

Traveling soon? Make sure to let us know so we can take the proper security precautions to safeguard your ATM/Debit Card while you travel. With the recent spate of fraud activity, you need to take every precaution and let us help prevent unauthorized activity on your accounts. Please send us a secure message through your Online Banking account or fax us at 408.979.2483.

Make sure to include this information:

  •  Card members who will be traveling
  •  Last 4 digits of each Alliance ATM/Debit card you plan to use on your trip
  •  Primary travel locations – cities, states and/or countries
  •  Travel start and end dates

Debit card blocked?

Falcon is our ATM/Debit card monitoring service that reviews card transactions for unusual or suspicious activity. If Falcon sees out-of the-ordinary transactions, your card could be blocked. And Falcon will call you. If you miss the call and your card is blocked, call to verify recent transactions and unblock your card:

  •  Within the United States: 888.241.2440
  •  Outside the United States: 909.941.1034 (Call collect)

Card lost or stolen?

Call one number to cancel your card right away:

  •  Within the United States: 888.241.2510
  •  Outside the United States: 909.941.1034 (Call collect)

As always, if you have questions call our Service Center 800.232.8669, Monday - Friday 5 am to 6 pm and Saturdays 6 am to 2 pm Pacific Time