Scammers will reach out to you by phone, email, text and even social media. They can spoof the Excite CU phone number or use the Excite CU name and logo. They often try to alarm you by telling you that your account or card has been compromised.
Excite CU will never call you and ask for…
- Your social security number
- Your account, card or member number
- Your Online or Mobile Banking user ID or password
- Your Security Word or one-time PIN (unless YOU called us, and we’re using the code to confirm your identity)
If you ever get a call that asks for your private financial data you should immediately be suspicious—hang up and call Excite CU directly—don’t use the phone number the caller provided, contact Excite CU at 800.232.8669.
Check out our Security page for more information.